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Medical Director of the Emergency Department's View

As Medical Director of the ED, and an emergency physician at St. Luke's for 25 years, I have concerns about some of the statements made about the plans for ambulatory care at the St. Luke's Campus.

We currently receive close to 5000 patients by ambulance yearly, about 9% of all ambulance runs. Paramedics would not bring the vast majority of these patients to a facility that did not have in-patient services. Closing our inpatient services will place a major strain on the ambulance system, leading to longer transport times, longer response times, higher ambulance diversion rates, and disruption of the doctor/patient relationship.

The notion that 85% of our ED's patients could be handled by an urgent care center is ludicrous. Our department does have an urgent care area, staffed by a Physician Assistant 12 hours a day. The lower acuity patients are already sent there, but 80% of our patients are triaged to the acute side. We have only 7 rooms, but 3 have 2 patients each, separated by a curtain. Despite these 10 "beds", we still frequently have two or three additional sick patients on guerneys in the hallway, a dangerous situation of overcrowding linked most commonly to ambulance diversion from SF General (18% of the time).

It won't be easy to staff such a stand-by emergency department, either. Our emergency physicians can be expected to look for more challenging positions, with sicker patients to treat. The doctors who might be appropriately trained for the urgent care/ambulatory services envisioned will have a rough time dealing with the sicker walk-in patients, without the back-up of a full hospital of resources, including respiratory care and intensivists. They will face a major challenge in finding beds for these patients at crowded facilities across town.

The issue is money. St. Luke's has been losing about $30 million a year. Medi-Cal pays us a lot less than the cost of care, and a third of what they pay the City for the same patients. In our ED, 50% of patients are on Medi-Cal, and 20% are uninsured. The City gets funding from the State for the uninsured, but does not reimburse us for the role we play in supporting the safety net. The unfunded State mandate of seismic upgrades is setting the time frame for this crisis.

CPMC shouldn't be blamed for behaving like a business that it is. They and Sutter Health kept us alive for the past 7 years and paid off a lot of debts from prior years. I don't think the problem will be solved until all the parties - CPMC, the City, the State, the medical staff and community, the Episcopal Church, and even SEIU, get together to find a solution.

The current plan to close St. Luke's in 2009 will leave San Francisco with one over crowded hospital South of Market. I don't think that this is a smart plan for the future of acute health care in the City.


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Last modified: 01/13/08